“Research shows that one out of two patients forgets half the information given to them within 24 hours, and the other half remembers it incorrectly.”
☝️This is just ONE of the many golden nuggets of information that today’s guest throws at us.
The ability to explain complex medical information and recommendations to patients in a way that’s easy to understand is a true and necessary art, which is why we have Richard Zraick Ph.D., CCC-SLP, F-ASHA, CHSE from the University of Central Florida here to talk about it!
In this week's episode, you’ll learn all about..
- The two types of health literacy and how SLPs are involved in both
- How tools like ChatGPT can help clinicians create more accessible patient education materials
- A teaching method that, according to some studies, significantly reduces misunderstandings (and it only adds about 30 seconds to a clinical session.)
- How to tackle poor health literacy from a multidisciplinary perspective
- Strategies YOU can adopt to reduce medical jargon and set patients up for greater long-term outcomes.
*NOTE: October’s themed mission inside the Medical SLP Collective is Health Literacy! If you’re not yet a Collective member and want to join this month’s mission with actionable assignments to apply at your job, go to www.medslpcollective.com and enroll today!
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Richard Zraick is a Professor and formerly the Founding Director of the School of Communication Sciences and Disorders at UCF. He is a Fellow of the American Speech, Language, and Hearing Association. He is also a Certified Health Simulation Educator. He received his undergraduate degree in Psychology from the University of Arizona (’84), his Master’s degree in Speech and Hearing Science from the University of Arizona (’87), and his Doctor of Philosophy degree from Arizona State University (’98). Prior to joining the faculty at UCF, he was on the faculty at the University of Arkansas for Medical Sciences for 17 years and taught undergraduate and graduate courses in the area of medical speech-language pathology, supervised student-clinicians in the teaching hospital and conducted research. He has over 60 peer-reviewed manuscripts in scientific journals, has given over 100 presentations at scientific and professional conferences, and is co-author of the leading textbook on voice disorders, The Voice and Voice Therapy (now in its 11th edition). His research focuses on three primary areas: (1) evaluation and treatment of voice disorders, (2) healthcare simulation, and (3) health communication. He is a “clinician at heart” and has worked as a speech-language pathologist throughout his academic career, bringing decades of clinical experience into the classroom and clinic teaching environments.
View Dr. Zraick's Google Scholar Profile
NIH Plain Language website:
https://www.nih.gov/institutes-nih/nih-office-director/office-communications-public-liaison/clear-communication/plain-language
CDC Clear Communication Index website: https://www.cdc.gov/ccindex/index.html
ASHA Health Literacy website:
https://www.asha.org/slp/healthliteracy/
To check out Dr. Zraick's publications: https://healthprofessions.ucf.edu/person/richard-zraick/

